: The service tool version you are using does not support your specific printer model.
What is the printer currently showing? What operating system (Windows version) are you running?
Canon Service Tools are copyrighted software intended for authorized service centers. Distribution or use outside of a professional repair context may violate Canon’s EULA in some regions.
Extract and open the on your Windows PC (it is highly recommended to run it as an Administrator). canon service tool v3200
Press the sequentially (for some older models, it may require 2 or 6 presses). The indicator light will alternate between green and orange with each press. Release the Power button .
If you have a "Platen" option, repeat step 5 for it as well. Click to initialize the printer.
Resetting the counter does not physically empty the ink pads. If the pads are truly soaked, you may eventually experience ink leakage. : The service tool version you are using
If you want to ensure the reset worked, look at the section at the top. Click EEPROM . The printer will feed a sheet of paper and print out a line of text codes. Look for D=000.0 , which proves your waste ink counter is now exactly at 0%. Step 5: Exit and Reboot
Your Canon printer suddenly stops working. A blinking light alerts you, and your computer screen displays a dreaded message: or "Error 5B00."
Ensure the printer is truly in Service Mode (solid green light). Check the USB connection, try a different USB port, or ensure you do not have other printer management applications open in the background. Error Code 002 Canon Service Tools are copyrighted software intended for
Keep holding the Power button, but .
To prevent this ink from leaking out onto your desk, the printer's firmware tracks ink usage. Once the threshold is reached, the printer locks down for safety. Version v3200 is a widely compatible legacy version of this service software designed to unlock the printer firmware, clear the error codes, and reset the main waste ink counter back to zero percent. Supported Canon Printer Models
The v3200 version is generally compatible with older Canon Pixma iP, MP, MG, and MX series models manufactured around the early 2010s, including: iP2770, iP3600, iP4700, iP4870 MP Series: MP230, MP250, MP280, MP490 MG Series: MG5170, MG5270, MG5370 MX Series: MX320, MX340, MX360
The most sought-after function of V3200. Canon printers track the volume of ink expelled into internal waste ink absorption pads. Once the counter reaches a factory-set limit (typically around 95% of pad capacity), the printer locks down with an error code (e.g., 5B00, 5B01, 1700, 1710). The V3200 resets this counter, extending the printer’s life without physical pad replacement—though ethical service protocols still recommend replacing or modifying the pads.