If the DVR is connected to your local network:
After resetting your password, make sure to follow these best practices:
I can provide the precise pin locations or application steps tailored to your equipment. Share public link
To reset a password, the method depends on whether you are using the older iSeeVideo/IVR hardware or a newer system. Because these are commercial security products, resets often require dealer-level access or a hardware "hard reset." 1. Default Credentials to Try First
[ Motherboard View ] +--------------------------+ | [CMOS Battery] | | ( O ) | | | | [TP1/TP2] | | o o <- Jumper/ | | [G1 pins] Tweezers | +--------------------------+
Before initiating a complete system default, test the standard factory configurations. Security systems managed via Napco or affiliated applications often rely on predictable initial credentials:
If your network drops, your apps desynchronize, or your local graphical user interface (GUI) completely locks you out, you will need physical access to the device to perform a hard reset. FAQs - Napco Technical Library
💡 : Some NAPCO DVRs integrated with CardAccess systems (CA3000/CA4K) handle password resets through the access control software rather than the DVR’s local interface. In those cases, use the CA4K or CA3000 admin tools to manage operator passwords.
If you have physical access to the DVR and a monitor connected to it, you may see a "Forgot Password" option on the login screen.
Some systems use admin as both the username and password.
How you perform this reset depends on your device:
Look for a recessed pinhole or button labeled "Reset" on the back or bottom of the DVR unit. The Procedure: Disconnect power from the DVR. Press and hold the Reset button using a paperclip. While holding the button, re-insert the power cable . Continue holding for 15–30 seconds (you may hear a beep).
: 123456 , 888888 , or leave the password field completely blank. Quickloader / FireLink Software Default : 123 . Phase 2: Remote Reset via Dealer Portal
Hold the connection for 15 to 30 seconds until you hear a long system beep or see the power lights flash.
If the DVR is connected to your local network:
After resetting your password, make sure to follow these best practices:
I can provide the precise pin locations or application steps tailored to your equipment. Share public link
To reset a password, the method depends on whether you are using the older iSeeVideo/IVR hardware or a newer system. Because these are commercial security products, resets often require dealer-level access or a hardware "hard reset." 1. Default Credentials to Try First
[ Motherboard View ] +--------------------------+ | [CMOS Battery] | | ( O ) | | | | [TP1/TP2] | | o o <- Jumper/ | | [G1 pins] Tweezers | +--------------------------+
Before initiating a complete system default, test the standard factory configurations. Security systems managed via Napco or affiliated applications often rely on predictable initial credentials:
If your network drops, your apps desynchronize, or your local graphical user interface (GUI) completely locks you out, you will need physical access to the device to perform a hard reset. FAQs - Napco Technical Library
💡 : Some NAPCO DVRs integrated with CardAccess systems (CA3000/CA4K) handle password resets through the access control software rather than the DVR’s local interface. In those cases, use the CA4K or CA3000 admin tools to manage operator passwords.
If you have physical access to the DVR and a monitor connected to it, you may see a "Forgot Password" option on the login screen.
Some systems use admin as both the username and password.
How you perform this reset depends on your device:
Look for a recessed pinhole or button labeled "Reset" on the back or bottom of the DVR unit. The Procedure: Disconnect power from the DVR. Press and hold the Reset button using a paperclip. While holding the button, re-insert the power cable . Continue holding for 15–30 seconds (you may hear a beep).
: 123456 , 888888 , or leave the password field completely blank. Quickloader / FireLink Software Default : 123 . Phase 2: Remote Reset via Dealer Portal
Hold the connection for 15 to 30 seconds until you hear a long system beep or see the power lights flash.
