No—firmware updates typically preserve existing recorded footage on the hard drive. However, some major version updates may recommend reformatting the drive afterward. Always back up critical footage before any update.
Ensure your device is plugged into a reliable power source. A power outage during a firmware flash is catastrophic. Using an Uninterruptible Power Supply (UPS) during this process is highly recommended.
NVR and DVR updates typically take 5–15 minutes. IP camera updates are usually faster, taking 2–5 minutes. Dashcam updates often complete within 1-2 minutes. Duration depends on the update size and your device's processing speed. cp plus firmware update
IP cameras and recorders are frequent targets for hackers. Outdated firmware often contains known security loopholes that allow unauthorized users to access your live video feeds or hijack your network. Updates patch these vulnerabilities to keep your data private. 2. Bug Fixes and System Stability
For customers in need of official support, CP Plus offers the mobile application, which is designed to be the primary channel for after-sales service and product queries. It allows you to register product issues directly with the company. The app is available for download on the Apple App Store for iOS devices and likely on the Google Play Store for Android users. Ensure your device is plugged into a reliable power source
If a new firmware version is available, click Upgrade .
: DO NOT turn off the power during the upgrade process; doing so can "brick" your device, making it unusable. NVR and DVR updates typically take 5–15 minutes
(Good when it works, but the process can be tricky for non-technical users)