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When this gets stuck, one of those three processes is hitting a wall.

Advanced network configurations can also trigger this delay. Users with IPv6 enabled on networks that do not fully support it may experience "leaks" or routing errors that confuse the VPN client. Similarly, if the "Network Lock" (kill switch) is engaged but the app is struggling to re-establish a previous session, it may freeze in this state to prevent data from leaking onto the unencrypted web. This protective stall ensures that no traffic leaves the device until the tunnel is verified, even if it results in a frustrating user experience.

Tap to restore a clean version of the app files. 3. Manually Switch the VPN Protocol

Because iOS does not have a direct "Clear Cache" button for apps, you must offload it. Go to > General > iPhone Storage . Tap ExpressVPN and choose Offload App .

: If the issue persists, resetting your network stack may help. Open a Command Prompt as administrator and run the following commands: netsh winsock reset ipconfig /flushdns Additional Context Stuck on 'Just a moment' App Screen - ExpressVPN

Understanding which of these scenarios you're dealing with is critical. The rest of this guide will provide targeted solutions for both.

For the remaining three, the combination of a network reset and a TAP adapter reinstall will solve it. Only in extreme cases of ISP-level deep packet inspection will you need the manual config.

Relaunch the app, preferably by right-clicking the icon and selecting Run as Administrator Perform a "Repair" or Clean Reinstall If you download the latest installer from the official ExpressVPN setup page , the program may offer a