An Amadeus simulator provides a simulated sandbox that replicates the cryptic terminal commands, database protocols, and workflow flows of the real platform—without the real-world financial risk of accidentally booking a fleet of international flights. What is an Amadeus Simulator?

: Mastering keyboard shortcuts and graphical "scripts" allows for faster customer service. Lesson 8 Basic PNR | PPTX - Slideshare

The simulator allows you to practice the core workflow. You learn to enter AN (Availability), followed by AV (Alternative view), and then SS (Sell Segment). You practice mandatory fields like Name (e.g., NM1SMITH/JOHN MR ), Phone contacts ( AP ), and Ticketing time limits ( TKTL ).

Unlike the live production environment where every booking has real financial consequences, the Simulator is a sandbox. It connects to a dummy database containing fake flight schedules, hotel inventories, and car rental options. This allows trainees to practice complex transactions without affecting live inventory or incurring real costs.

(Received from John—indicates who requested the booking).

Enter the traveler’s name exactly as it appears on their passport. Command: NM1LASTNAME/FIRSTNAME TITLE Example: NM1SMITH/JOHN MR Itinerary (AN/SS) Search for availability and sell the seat. Search Command: AN[DATE][CITY PAIR] (e.g., AN12MAYLSYHND ) Sell Command: SS[QUANTITY][CLASS][LINE NUMBER]

While Amadeus isn't strictly case-sensitive, the logic is. Forgetting the difference between a number 1 and the letter I in a passenger name field can corrupt the PNR.

If you are integrating external bookings, you may need to add passive segments using the GK status code.

: Advanced training includes simulating refunds, ticket revalidations, reissues, and voiding transactions. Educational Significance Amadeus GDS training: Reservations in Amadeus