The app will automatically communicate with the registration server and display the registration status on your screen. Troubleshooting Common Registration Errors
Registering your SecuGen device ensures compliance with modern biometric standards and protects sensitive identity data through end-to-end encryption. By downloading the correct RD Service files, accurately activating your device serial number, and keeping your host system's time synchronized, you can ensure a seamless deployment across both desktop and mobile platforms.
When you perform device registration, the SecuGen reader captures a high-resolution, distortion-free optical image of your fingerprint. The software then extracts specific “minutiae” points (the unique arches, loops, and whorls) to create a mathematical template. No actual image of the fingerprint is usually stored, ensuring privacy and security. secugen device registration
The registration process may vary slightly depending on the specific SecuGen device and software you are using. Here are the general steps:
The device is registered but captures black images. The app will automatically communicate with the registration
The registration process depends on the application you are using. Below are the two most common scenarios.
Navigate to the official SecuGen website or your country-specific authorized distributor portal (such as the BioEnable website for India UIDAI registrations). Download the installer package. When you perform device registration, the SecuGen reader
SecuGen devices are typically USB Plug-and-Play. However, to access advanced features, specific drivers are required. Follow these steps for preparation:
For devices like the SecuGen Hamster Pro 20 (HU20) , registration typically happens when the device is connected to the internet and the RD Service software is running. If automatic registration fails, manual steps are required. 1. Manual Registration for Indian Residents
You can check if your device is active on the RD Status page . Registration for International Users (NRIs)
SecuGen provides test utilities (e.g., SGDemo.exe or SGADPDemo.exe ). To register your device here: